Work For Us

We’re creating amazing volunteer experiences in Africa, contributing to worthy causes and having fun doing it – want to join us?

Volunteer Coordinator

Livingstone, Zambia

We are looking for a fun, vibrant team player who has previously volunteered with African Impact to assist in the co-ordination of our Livingstone community development projects. We’re looking for someone who’s great with people from all walks from life, is really organized and has lots of energy. Your team of volunteers will be diverse with a range of nationalities, ages and backgrounds. You will be responsible for maintaining a positive vibe amongst the volunteers, helping them make the most out of their experience with us in Africa, from both a work and leisure perspective.

Roles and Responsibilities


Planning – to ensure people and projects are prepared in advance

  • Work in partnership with the Project Manager to understand the needs of the community, ensuring activities are right for both the community and the volunteer
  • Help volunteers prepare for activities through the induction and ‘buddy’ system, as well as oversee each volunteer’s first few days
  • Work with volunteers to plan, execute and review activities, ensuring they are benefitting the community and aligned to our long-term goals

 

Doing – day to day project involvement and reporting

  • Supervise volunteers, ensuring they know what to do, that they are safe, that they get work done and also have fun!
  • Work with the Project Manager to complete the task list for project activities
  • Be responsible for project tools and equipment – i.e. ensure volunteers have the right equipment and tools to complete their work
  • Ensure any recording of data (e.g. number of students attending our classes, reading club results, etc) is completed by volunteers
  • Organise and communicate daily activities for volunteers based on the weekly schedule
  • Assist with project inductions and getting volunteers settled into the activities
  • Help answer volunteers’ questions and resolve any issues they have
  • Be responsible for volunteers during assigned weekends
  • Arrange social activities for volunteers during assigned evenings
  • Support the Project Manager with tours for volunteers
  • Keep proof (receipts) for all expenditure and sales, and provide a tracking spreadsheet
  • Be responsible for quality control of volunteer meals
  • Be part of the vehicle team that gets volunteers to projects and occasional airport collections. (The candidate must hold a manual driver’s licence).
  • Spend time to get to know and show an interest in all volunteers
  • Be a role model for the volunteers in your actions and behaviors at all times
  • Build relationships with our community partners
  • Develop new opportunities/relationships with the community

 

Reviewing – continuous improvement of project

  • Gather feedback from volunteers, ensuring you speak to every volunteer in their final week and describe the importance of giving feedback
  • Work with Project Managers to improve projects and respond to feedback from volunteers
  • Ensure each volunteer completes an Indemnity Form on their first day and a Feedback Form before they leave

 

Our Foundation

  • Coordinate in-house fundraisers for our charity
  • Deliver presentations about the charity
  • Support our foundation team
  • Actively promote our foundation to volunteers and with work them on fundraising opportunities

Required Experience and Skills


  • Previous volunteer experience, ideally with African Impact
  • A team player who’s interested in people, coaching and supporting volunteers
  • Self-motivated, flexible, independent, and adaptable
  • You definitely love socializing with different types of people, as well as mixed ages
  • The ability to respect and work with different cultures
  • A positive attitude, reliable and hard-working
  • Passionate about African Impact and sustainable development
  • A role model for volunteers and staff, representing the professionalism of African Impact at all times in both professional and personal conduct.
  • Driver’s licence

How To Apply


Package inclusions:

Accommodation

3 meals per day – Monday to Friday

Visa-related fees

Monthly Stipend

 

Flights and medical insurance will not be covered.

 

Start date is negotiable, however we are looking for a candidate to commence Feb/March 2018.

 

To apply, please send your resume/CV and a cover letter to jen@africanimpact.com

Business Managers

Multiple locations across Africa

We currently have a number of vacancies across our projects for the business manager position. These are exciting opportunities for the right candidates to lead one of our life changing and award winning volunteer projects.

  • Are you a great leader and can communicate on many different levels?
  • Have you volunteered or managed volunteers previously ?
  • Do you have experience working in a culturally sensitive environment?
  • Are you excited to grow and develop our projects

If you answer yes to all the above, this could be for you;

You are accountable for the business performance within your project location which includes the growth, profitability, strength of the partnerships, the volunteer experience and impact within the communities where you work. You will continuously look for new avenues of income and seek to enhance the volunteer experience by creating award winning projects. You will work closely with the sales department to ensure that the projects are attractive to potential volunteers and offer uniqueness to your location.

You are also accountable for driving The Foundation’s vision forward in your location and you will set and monitor fundraising targets, manage relationships with donors and partners and ensure our projects are run in a sustainable manner.

Roles and Responsibilities


Development

 You will need to:

  • Continuously look for opportunities to grow the business through expanding the existing projects and developing new ideas
  • Network in your area to ensure you are maximising opportunities to increase revenue
  • Recommend areas for opportunity within your location to increase revenue and profit
  • Work with sales and marketing to ensure our literature  and social media platforms are up to date and reflective of our projects
Volunteer Experience

You will need to:

  • Be accountable for building and maintaining community and partner relationships
  • Ensure new projects are planned and approached in a sustainable way that works well with the community and volunteers
  • Coach teams on sustainable projects and plan how we can continuously improve
  • Manage major issues alongside your project manager
  • Give volunteers a life changing experience and inspire them to want to continue to support us
  • Ensure groups are planned well and delivered in a responsible way

 

Finance and Operations

You will need to:

  • Review expenses to ensure  they are under control
  • Manage cash on the ground and track all expenses
  • Work with the finance team who is responsible for bank accounts, book keeping & returns, all financial records, staff wages and bill payments
  • Grow revenue through add on services such as tours, merchandise etc
  • Recruit the right people to support your projects
  • Manage the team and set and monitor objectives as part of the performance reviews
  • Ensure your assets are managed and looked after e.g. Vehicles, Computers
  • Ensure African Impact is functioning legally and in-line with labour department’s requirements.
  • Monthly updates with the manager in the form of a structured report and SKYPE discussions plus weekly catch ups

 

The Foundation

You will need to:

  • Be responsible for project development and sustainability in association with the Development Manager from The Foundation
  • Work in partnership with The Foundation to ensure targets are set and met/exceeded to ensure our focal projects are successful
  • Track donations from donors, the expenditure of those donations and provide monthly reports to The Happy Africa Foundation
  • Report progress of focal projects by completing a quarterly report for The Happy Africa Foundation
  • Manage and develop The Happy Africa Internship and manage THAF staff and interns to ensure THAF objectives are met

Required Experience and Skills


  • Able to communicate at all levels
  • Ability to manage people and get the best out of them
  • Able to identify opportunities to grow our business and develop projects
  • Financial budgeting and tracking skills
  • Some volunteering experience or worked in a culturally sensitive environment
  • Organised and able to multi task
  • Work to tight deadlines under pressure
  • Passion for community development and/or conservation

 

Hard skills

Must have a full, valid driving license

 

Package

We offer a stipend, accommodation and food, and also cover the cost of your visa application. Your flights are at your own expense.

How To Apply


Please email Michelle on mlindsay@africanimpact.com with your CV and cover letter detailing why you think you are right for the job.  All applications to be received by Monday 13th November. If you have not received a response by 20th November, sadly your application has not been successful. We are sorry that we cannot respond to all applicants.

Social Media Coordinator

African Impact’s Head Office – Cape Town

African Impact is looking for an enthusiastic, creative person with a passion for social media and a love of writing to join us in our new Cape Town head office. As an essential part of the marketing team, this role will focus on the development and delivery of the digital marketing strategy and the daily monitoring and management of our social media channels, including: Facebook, Twitter, Instagram and YouTube. Aside from social media, the role will involve regularly updating African Impact’s blog and providing administrative assistance to the team.

We are looking for someone that lives and breathes Social Media!

Roles and Responsibilities


Social Media Content
  •  Daily posting, monitoring and content generation across all the relevant social platforms to keep our channels updated and brand-focused
  • Engaging with our online community of past, present and future volunteers
  • Creating content that promotes audience interaction and drives engagement, traffic and bookings from social media
  • Proposing new ideas and concepts for social media content to better connect with our audiences
  • Working as part of a team to develop large social media campaigns
  • Brainstorming new social media initiatives with the team
  • Using timelines and scheduled content to create a consistent stream of new content for audience interaction while analysing, managing, and altering schedules where necessary

 

Website Content
  • Assisting the team in ensuring only up-to-date content is reflected on the website
  • Sourcing and editing relevant images and videos
  • Brainstorming content ideas and generating content for the website
  • Sourcing and producing engaging content to ensure the blog is up to date, relevant and interesting

 

Editorial Content
  • Brainstorming and writing content tailored to various audiences for our website and customer emails
  • Proofreading content, including, but not limited to, social media posts, blog articles and press releases

Required Experience and Skills


Essential requirements:

  • Proficient on social media platforms (Facebook, Twitter, YouTube and Instagram)
  • Excellent writing, copy-editing and organisational skills
  • Social media channel management and content creation experience, ideally within a commercial environment
  • Experience of travel and/or the travel industry
  • Proactive and able to work accurately under deadline pressure
  • Basic working knowledge of Microsoft Office, Photoshop and Final Cut Pro (or similar programs)

 

Desirable attributes:

  • Experience in volunteering abroad
  • Tertiary qualification in marketing and/or journalism with a strong interest in the digital sphere, specifically social media.

How To Apply


Please email Olivia on olivia@africanimpact.com with your CV and cover letter detailing why you think you are right for the job.