For over 15 years, African Impact has been operating volunteer projects, internships, and study abroad programs in 10 countries across Africa. We develop volunteer projects, internships, and study abroad programs hand in hand with local communities to ensure the work we do meets the needs of the communities and contributes to long term, sustainable change. We work in collaboration with local NGOs, schools, hospitals, clinics, women’s groups, and organizations across the continent and offer support through volunteer assistance and, in some cases, donations and fundraising from our charity organization, the African Impact Foundation.

Want to join us on our mission? Keep on reading.

Working at African Impact is one of the most rewarding career experiences I've ever had. I'm part of a dynamic team that works hard to shape the future of international student experiences while also creating positive impact. The depth of personal and professional development I've had since starting at African Impact has been phenomenal.

Amanda HawkerStudy Abroad Product & Operations Manager

African Impact is all about our people and the passion they have for experiential travel and making a real difference. We are serious about doing meaningful work but also know how to have fun. We love our planet and love offering once-in-a-lifetime experiences to others who love our planet. Overall, we are a vibrant and inclusive organization trying to find common good in the world.

Andrew ProcterManaging Director

Development should not be limited to charity, but should be seen through professionalizing our impact on the world through skill, experience, and mindfulness. Joining our team creates the ability to explore personal development, skills, and really know the impact our work has on our global community as Global Citizens.

Ronel StevensHead of Study Abroad

Program Manager in South Africa

The Nitty Gritty

  • Where: Cape Town or Zululand in South Africa
  • Type: Full-time position
  • Reports to: General Manager
  • Salary: US$ 650 (excluding benefits)

Skills and Experience

Skills and Experience

Essential

  1. 3 years’ experience in social development or conservation programs which contribute to positive, long term change
  2. Can supervise others to deliver agreed objectives and plans and support the development of our teams
  3. Can develop new programs through research, talking to community partners and designing programs that attract volunteers, interns and donors.
  4. Passionate about responsible travel and a desire to provide life changing experiential experiences for our volunteers, interns, groups and guests.
  5. Experience in measuring the impact of programs through M& E data collection and stories
  6. Feels comfortable with fundraising and engaging with potential donors for our Foundation
  7. Good team player who can collaborate, led by example and appreciate cultural differences both locally and remotely (via skype, email etc)
  8. Ability to work with people from culturally diverse backgrounds and respect cultural beliefs and approaches.
  9. Full driving licence for manual vehicles

Good to have

  1. Knowledge and experience in volunteering.
  2. Interest in the cultures and social development / conservation in Africa.
  3. Passion or experience in a specific area of development – Conservation, Education, Health or Gender Equality.

Manage Community and Conservation partner relationships and communication

Manage Community and Conservation partner relationships and communication

  • Nurture and develop positive relationships with key community partners and groups to understand needs and ensure our work is aligned with local requirements
  • Meet with partners and key stakeholders in the Community regularly to check satisfaction and feedback, learn changes that affect us and share our involvement in community change programs
  • Ensure good expectations, agreements and plans are in place for community partnerships and activities
  • At times, manage problem resolution with community members or partners, getting guidance from local team members to ensure approached in a culturally sensitive way.

Create long term program objectives for the areas of impact linked to our M&E framework

Create long term program objectives for the areas of impact linked to our M&E framework

  • Together with the General Manager, create or review out long term objectives for each of our programs that link to over overall aims and vision for the area of impact (e.g.: education, gender equality)
  • Create communications to volunteers, interns, groups, community partners that clearly describe our objectives and involvement in our programs (e.g.: Aims & achievements updates)
  • Engage participants on our long-term objectives and how we approach and measure our social development and conservations programs to ensure they are impactful
  • Combine the plans for the participant activities and Foundation projects to describe our overall aims and how both approaches are valuable.
  • Together with the M&E practitioner, create measures for your programs and measure on a monthly basis as part of our M&E commitment
  • Set clear expectations and agree focus areas and priorities of our volunteers, interns and Foundation programs

Manage our Foundation programs and deliver the Foundation fundraising plan

Manage our Foundation programs and deliver the Foundation fundraising plan

  • Together with the Foundation Impact Manager, agree the plans for each Foundation program for deliverables, expenditure and outputs for the year
  • Together with the Foundation Impact Manager agree the annual fundraising plan to raise funds for each program through engagement, campaigns, events, CSR etc
  • Engage and motivate participants to be advocates for fundraising opportunities, lead fundraising talks and work with individuals on post project and CSR opportunities
  • Track donations and expenditure and keeping projects within budget.
  • Coach team members on their role in fundraising and describing our Foundation projects in the right way to customers, partners and local businesses.
  • Work together with the Foundation Impact Manager to create, shape and get approval for new programs.
  • Send a monthly report to the Foundation Impact Manager on progress and discuss issues when required to keep the momentum and progress going.
  • Manage your African Impact Foundation Intern to support your work and vision for your projects

Reviewing feedback for continuous project improvement

Reviewing feedback for continuous project improvement

  • Gather feedback from all participants and prepare monthly feedback reports
  • Analyse and review feedback reports with team to ensure continuous improvement of the projects, operations and participant experience
  • Conduct mid stay reviews with all participants to allow the opportunity to rectify any challenges as quickly as possible

General Duties

General Duties

  • Prepare new participants for their stay by going through their detailed orientation and induction
  • Ensure participants are adhering to our code of conduct and working within the framework of our Child Protection Policy
  • Support the Experience Guide to welcome and support new volunteers and interns, to ensure that they feel at home and integrate with everyone in the house
  • Along with the Experience Guide manage the activities participants, including groups, are involved with to align with the long-term program objectives and are enjoyable, educational and fun
  • Recruit and attract the right team to support your projects and look after our participants and partner relationships
  • Manage your project team which will consist of knowledgeable local team members and international team members
  • Manage your project team’s performance by setting and monitoring objectives as part of regular reviews and updates
  • Attend bi-weekly catch ups with General Manager
  • Submit ABCD (aims, achievements, concerns and decision) reports monthly
  • Managing staff related issues with involvement of General Manager and HR
  • Continuously look for opportunities to expand existing projects and developing new ideas. E.g. Girl Impact, Plastic & Waste
  • Provide stories, videoclips and photos to share with the placement team and marketing to attract new volunteers, interns and groups
  • Work with General Manager on budgeting and expense control
  • Overall operations of running project base (meals, maintenance etc)
  • Adhoc responsibilities

Lead the team to deliver the African Impact balanced model

Lead the team to deliver the African Impact balanced model

  • Fun and meaningful responsible travel experiences
  • Impactful and sustainable change for people and our environment
  • A financially sustainable business that can keep African Impact going for the long term
  • A great place for our people to work

Rewards Package

Rewards Package

  • US$ 650 basic salary
  • Accommodation (staff house) & meals (Monday-Friday)
  • Medical insurance (after 3-month probation period)
Job Description

This role is part of a team delivering African Impact experiences and impact and delivering our approved Foundation projects. This role focuses on the impact which means developing and maintaining strong programs for our volunteers, interns and study abroad groups to experience and to manage donations through our Foundation to make a difference. The result is programs which are meaningful, in close partnership with our community and conservation partners, enjoyable and result in a measurable impact.

How Do I Apply?

Download PDF version of job description and roles HERE

Please include your CV and covering letter in your application.

Please use job reference Program Manager as the subject line.

Experience Manager in South Africa

The Nitty Gritty

  • Where: Cape Town or Zululand in South Africa
  • Type: Full-time position
  • Reports to: Program Manager
  • Salary: US$ 400 (excluding benefits)

Skills and Experience

Skills and Experience

Essential

  1.  Previous volunteer experience preferred, ideally with African Impact
  2. Good organisational and time management skills
  3. Ability to work and socialise with people from culturally diverse backgrounds and respect cultural beliefs and approaches
  4. Excellent communication skills and a positive attitude
  5. Can supervise others to deliver agreed objectives and plans
  6. Passionate about responsible travel and a desire to provide life changing experiential experiences for our volunteers, interns, groups and guests.
  7. Good team player who can collaborate, lead by example and appreciate cultural differences both locally and remotely (via skype, email etc)
  8. Full driving licence for manual vehicles

Good to have

  1.  Knowledge and experience in volunteering.
  2. Interest in the cultures and social development / conservation in Africa.
  3. Passion or experience in a specific area of development – Conservation, Education, Health or Gender Equality.

General Duties

General Duties

  • Planning to ensure people and projects are well prepared
  • Communicate with participants prior to arrival to ensure that they are informed and well prepared for their placement
  • Welcome and support new volunteers and interns, to ensure that they feel at home and integrate with everyone in the house
  • Arrange and attend social activities for participants outside of project work
  • Create informative sessions for participants to be culturally immersed beyond volunteering i.e.: language lessons, cultural updates
  • Plan the room allocation for participants and ensure rooms are ready for new arrivals
  • Manage the activities all participants are involved with to align with the long-term program objectives and are enjoyable, educational and fun for all participants
  • Supervise team members on daily project activities to ensure they are informed, efficient and motivated
  • Complete the weekly schedule and take the lead on all logistical planning, including the allocation of staff, participants, vehicles and projects
  • Get involved in the daily activities and preparation, especially to coach and encourage participants, plus also ensure activities are running efficiently
  • Manage day to day issues with project activities and participants to resolve in an effective way, seeking assistance from Program Manager where necessary
  • Be part of the driving team to get volunteers to projects, airport pickups and tours
  • Overall operations of running project base (meals, maintenance etc)
  • Ad hoc responsibilities

Support the sales and marketing team to ensure quality content

Support the sales and marketing team to ensure quality content

  • In conjunction with the sales and marketing team, ensure marketing material, pre-arrival documentation and online information is accurate
  • Provide stories, videoclips and photos to share with the placement team and marketing to attract new volunteers, interns and groups
  • Complete a bi-weekly update for the support office which showcases highlights and achievements
  • Work with the Social Media Coordinator to manage all social media activities (including national celebration days) and ensuring posts are regular, appropriate and in line with project policies

Support long term program objectives for the areas of impact linked to our M&E framework

Support long term program objectives for the areas of impact linked to our M&E framework

  • Support long term objectives set out by General Manager and Program Manager for each of our programs that link to over overall aims and vision for the area of impact (e.g.: education, gender equality)
  • Ensure data is being captured efficiently and effectively so that achievements can be tracked, and reports submitted in a timely manner
  • Support Program Manager on measures for your programs and help collate data on a monthly basis as part of our M&E commitment

Support our Foundation programs and help to deliver the Foundation fundraising plan

Support our Foundation programs and help to deliver the Foundation fundraising plan

  • Track physical donations (resources, books, supplies) provided by participants and ensure they are delegated in accordance with our Foundations vision
  • Together with the Program Manager plan fundraising initiatives through events, engaging participants, campaigns and other sources of income
  • Be a passionate advocate to participants and potential donors about Our Foundation inspiring them to support fundraising initiatives

Work closely as a team to deliver the African Impact balanced model

Work closely as a team to deliver the African Impact balanced model

  • Fun and meaningful responsible travel experiences
  • Impactful and sustainable change for people and our environment
  • A financially sustainable business that can keep African Impact going for the long term
  • A great place for our people to work

Rewards Package

Rewards Package

  • US$ 400 basic salary
  • Medical insurance after 3-months
Job Description

This role is part of a team delivering African Impact experiences and sustainable impact. This role focuses on ensuring participants are adequately prepared for their time on placement and to ensure that they have a fulfilling and life-changing experience. This role focuses on developing and maintaining strong programs for our participants and ensuring that expectations are adequately managed.

How Do I Apply?

Download PDF version of job description and roles HERE

Please include your CV and covering letter in your application.

Please use job reference Experience Manager as the subject line.

Want to learn more about us?

Download our Little Book of Big Impacts