We’re creating amazing volunteer experiences in Africa, contributing to worthy causes and having fun doing it – want to join us?

Business Manager

Cape Town, South Africa

We are currently recruiting for the position of Business Manager for our Cape Town projects.

This is an exciting opportunity for the right candidate to lead one of our life changing and award winning volunteer projects.

  • Are you a great leader and can communicate on many different levels?
  • Have you volunteered or managed volunteers previously ?
  • Do you have experience working in a culturally sensitive environment?
  • Are you excited to grow and develop our projects

If you answer yes to all the above, this could be for you;

You are accountable for the business performance within your project location which includes the growth, profitability, strength of the partnerships, the volunteer experience and impact within the communities where you work. You will continuously look for new avenues of income and seek to enhance the volunteer experience by creating award winning projects. You will work closely with the sales department to ensure that the projects are attractive to potential volunteers and offer uniqueness to your location.

You are also accountable for driving Our Foundation’s vision forward in your location and you will set and monitor fundraising targets, manage relationships with donors and partners and ensure our projects are run in a sustainable manner.

Roles and Responsibilities

Development

You will need to:

  • Continuously look for opportunities to grow the business through expanding the existing projects and developing new ideas
  • Network in your area to ensure you are maximising opportunities to increase revenue
  • Recommend areas for opportunity within your location to increase revenue and profit
  • Work with sales and marketing to ensure our literature  and social media platforms are up to date and reflective of our projects
Volunteer Experience

You will need to:

  • Be accountable for building and maintaining community and partner relationships
  • Ensure new projects are planned and approached in a sustainable way that works well with the community and volunteers
  • Coach teams on sustainable projects and plan how we can continuously improve
  • Manage major issues alongside your project manager
  • Give volunteers a life changing experience and inspire them to want to continue to support us
  • Ensure groups are planned well and delivered in a responsible way
Finance and Operations

You will need to:

  • Review expenses to ensure they are under control
  • Manage cash on the ground and track all expenses
  • Work with the finance team who are responsible for bank accounts, book keeping & returns, all financial records, staff wages and bill payments
  • Grow revenue through add on services such as tours, merchandise etc
  • Recruit the right people to support your projects
  • Manage the team and set and monitor objectives as part of the performance reviews
  • Ensure your assets are managed and looked after e.g. Vehicles, Computers
  • Ensure African Impact is functioning legally and in-line with labour department’s requirements.
  • Monthly updates with the manager in the form of a structured report and SKYPE discussions plus weekly catch ups
Our Foundation

You will need to:

  • Be responsible for project development and sustainability in association with the Development Manager from our Foundation
  • Work in partnership with our Foundation to ensure targets are set and met/exceeded to ensure our focal projects are successful
  • Track donations from donors, the expenditure of those donations and provide monthly reports to our African Impact Foundation
  • Report progress of focal projects by completing a quarterly report for our African Impact Foundation
  • Manage and develop our African Impact Foundation Internship and manage staff and interns to ensure the Foundation’s objectives are met

Required Experience and Skills:

  • Able to communicate at all levels
  • Ability to manage people and get the best out of them
  • Able to identify opportunities to grow our business and develop projects
  • Financial budgeting and tracking skills
  • Some volunteering experience or worked in a culturally sensitive environment
  • Organised and able to multi task
  • Work to tight deadlines under pressure
  • Passion for community development and/or conservation
Hard Skills
  • Must have a full, valid driving license
Package

We offer a stipend, accommodation and food, medical insurance (capped) and also cover the cost of your visa application. Your flights are at your own expense.

How To Apply


Please email Jennifer Hughes jen@africanimpact.com with your CV and cover letter detailing why you think you are right for the job.

Please note: Applications close 25th January 2019

We are sorry that we cannot respond to all applicants.

Project Manager in St. Lucia

Zululand, South Africa

We are looking for a fun, vibrant team player to be our Project Manager in St Lucia, South Africa. Someone, who has respect for and works well with different cultures, is a good leader, really organised and has lots of energy.

Your team of volunteers will be diverse with a range of nationalities, ages and backgrounds. You will be responsible for maintaining a positive vibe amongst the volunteers, helping them make the most out of their experience with us in Africa, from both a work and leisure perspective.

Roles and Responsibilities


Overall Responsibility

You will be responsible for maintaining strong relationships with the communities and partners we work with and ensuring that volunteers are well prepared and kept busy. You will need to balance your time between planning activities, managing relationships, encouraging and supporting volunteers, reviewing the projects and making changes based on feedback. There are also tracking and reporting responsibilities.

 

Planning – ensuring people and projects are prepared in advance:

  • Communicate with volunteers before their arrival so they are fully informed
  • Complete the weekly schedule and take the lead on all logistical planning including the allocation of staff, volunteers, vehicles and projects
  • Ensure clear objectives have been agreed with community partners and that all project activities are in line with these aims
  • Prepare new volunteers for the duration of their stay by going through their orientation and induction
  • Run daily team meeting
  • Make suggestions on how to develop and implement changes to the projects
  • In conjunction with the Destination Specialist, prepare documentation and online information for volunteers
  • Work with the Business Manager to ensure group bookings are planned and delivered effectively
  • Ensure aims for each year are set and track achievements per quarter, submitting reports in a timely manner

 

Doing – day to day project involvement and reporting

  • Get involved in the daily activities and preparation, especially to coach and encourage volunteers and to see how well activities are going
  • Build and maintain relationships with community partners
  • Supervise team members on a day to day basis to ensure they are informed, efficient and motivated
  • Manage day to day issues with project activities, volunteers, team members and community partners and resolve these issues in an effective way, seeking assistance from the Business Manager where necessary
  • Help with volunteers’ questions and resolve issues they may have
  • Ensure volunteers are adhering to our Code of Conduct and working within the framework of our Child Protection Policy
  • Report and discuss key project successes and issues
  • Complete a weekly update for the sales teams with assistance from coordinators
  • Manage email queries
  • Keep proof (receipts) for all expenditure and sales and provide a tracking spreadsheet each week / month
  • Book and coordinate trips and tours for volunteers
  • Manage all social media activities ensuring posts are regular, timely, appropriate and in line with project policies.
  • Scope and lead potential marketing channels, liaising with the marketing team as required. e.g blogs, photos, stories

 

Reviewing – continuous improvement of project

  • Gather feedback from volunteers, community partners and colleagues on what’s going well and not going so well on the projects
  • Integrate feedback into continuous improvement of the projects
  • Submit monthly volunteer feedback reports to Business Manager
  • Agree key changes and how they will be implemented with Business Manager

 

 Operations

  • Accountable for menu, meal planning and shopping to ensure volunteers receive a balanced diet (in partnership with the volunteer house cook)
  • Be part of the driving team to get volunteers to projects, airport pickups and tours
  • Cover for the Business Manager when they are on leave
  • Plan the room allocation for volunteers and ensure rooms are ready for new arrivals

 

The African Impact Foundation

  • Manage and track donations in kind given by volunteers (in conjunction with AIF intern)
  • Communicate with volunteers regarding AIF’s involvement with AI and how they can help the projects.

 

Due to the ever changing environment in which we work, the role will evolve over time. Flexibility is key.

Must have a full, valid driving licence and be over 21 years of age

 

We offer a stipend, accommodation and meals (Mon-Fri), medical insurance (capped) and the cost of visa applications. Flights at own expense.

How To Apply


Please send your CV and covering letter to Katie, telling us why you would make a good Project Manager and outline how you fit the job description. Please email this to: katiel@africanimpact.com.

 

Please note: Applications close 25th January 2019

Teaching and Sports Volunteer Coordinator

Livingstone, Zambia

We are looking for a fun, vibrant team player who has previously volunteered with African Impact to assist in the co-ordination of our Livingstone sport and teaching projects. You need to be great with people from all walks from life, really organized and have a lot of energy. We are looking for someone to start ASAP with a potential start date of March 2019.

Your team of volunteers will be diverse with a range of nationalities, ages and backgrounds. You will be responsible for maintaining a positive vibe, helping them make the most out of their experience with us in Africa, from both a work and leisure perspective.

Roles and Responsibilities


Planning – to ensure people and projects are prepared in advance

  • Work in partnership with the Project Manager to understand the needs of the community and to ensure activities are right for the communities and for volunteers
  • Help volunteers prepare for activities through the Induction, the Buddy system and overseeing the first few days for all volunteers
  • Work with volunteers to plan, execute and review activities

 

Doing – day to day project involvement and reporting

  • Supervise volunteers to ensure they have an understanding of the project
  • Ensure volunteers are prepared for the lessons by providing lesson plans and helping with preparation prior to the project
  • Work with Project Manager on the task list for afternoon activities e.g. whoever is leading an afternoon activity knows which jobs need to be done in advance and can communicate to volunteers
  • Responsible for project tools and equipment
  • Ensure any recording of data (e.g. No of students, reading club results etc.) is completed by volunteers
  • Organise and communicate daily activities for volunteers based on the weekly schedule
  • Assist with project inductions and getting volunteers settled into the activities
  • Help answer volunteers questions and resolve any issues
  • Arrange social activities for volunteers some evenings
  • Be part of the driving team to get volunteers to projects and occasional airport collections. (Must hold a manual drivers licence).
  • Spend time to get to know and show an interest in all the volunteers
  • Be a role model at all time
  • Build relationships with our community partners.
  • Develop new opportunities/relationships with the community

 

Our Foundation

  • Coordinate in-house fundraisers
  • Deliver presentations about the charity
  • Support our foundation team
  • Actively promote our foundation to volunteers and with work them on fundraising opportunities

 

Reviewing – continuous improvement of projects

  • Continuously discuss project ideas/improvements with volunteers
  • Work with Project Managers to improve projects and respond to feedback from volunteers
  • Ensure each volunteer completes an Indemnity Form on their first day and a Feedback Form before they leave

 

Essential skills and characteristics:

  • Must be over 21 and hold a university degree
  • Previous teaching/TEFL experience highly desirable
  • Previous volunteer experience with African Impact
  • A team player who’s interested in people, coaching and supporting volunteers
  • Self-motivated, flexible, independent, adaptable
  • Love of socialising with different types of people and mixed ages
  • The ability to respect and work with different cultures
  • A positive attitude and the ability to think on your feet
  • Passionate about African Impact and sustainable development
  • Manual drivers licence

 

Package inclusions:

  • Accommodation
  • 3 meals per day – Monday to Friday
  • Visa
  • Stipend

Flights and medical insurance will be covered by yourself.

How To Apply


To apply please send resume/CV and a cover letter to kathleen@africanimpact.com

Medical Volunteer Coordinator

Livingstone, Zambia

We are looking for a fun, vibrant team player who has previously volunteered with African Impact to assist in the co-ordination of our Livingstone medical projects. You need to be great with people from all walks from life, really organized, unphased and not squeamish by wounds, and have a lot of energy. We are looking for someone ASAP with a potential start date of March 2019.

Your team of volunteers will be diverse with a range of nationalities, ages and backgrounds. You will be responsible for maintaining a positive vibe, helping them make the most out of their experience with us in Africa, from both a work and leisure perspective.

Roles and Responsibilities


Planning – to ensure people and projects are prepared in advance

  • Work in partnership with the Project Manager to understand the needs of the community and to ensure activities are right for the communities and for volunteers
  • Help volunteers prepare for activities through the Induction, the Buddy system and overseeing the first few days for all volunteers
  • Work with volunteers to plan, execute and review activities
  • Manage and develop our Public Health interns
  • Deliver, prepare and run heath workshops in the community

 

Doing – day to day project involvement and reporting

  • Supervise volunteers to ensure they have an understanding of the project
  • Work in the community to dress wounds, provide medical assistance and follow-up on cases in person and clinic recommendations
  • Ensure volunteers are prepared for the project with the correct equipment
  • Work with Project Manager on the task list for afternoon activities e.g. whoever is leading an afternoon activity knows which jobs need to be done in advance and can communicate to volunteers
  • Ensure any recording of data (e.g. No of patients, action taken) is completed by volunteers
  • Organise and communicate daily activities for volunteers based on the weekly schedule.
  • Run and prepare afternoon activities such as reading club, heath club and sports
  • Assist with project inductions and getting volunteers settled into the activities
  • Help answer volunteers questions and resolve any issues
  • Arrange social activities for volunteers some evenings
  • Be part of the driving team to get volunteers to projects and occasional airport collections. (Must hold a manual drivers licence).
  • Spend time to get to know and show an interest in all the volunteers
  • Be a role model at all time both on and off project
  • Build relationships with our community partners, clinics and health givers.
  • Develop new opportunities/relationships with the community

 

Our Foundation

  • Coordinate in-house fundraisers
  • Deliver presentations about the charity
  • Support our foundation team
  • Actively promote our foundation to volunteers and with work them on fundraising opportunities

 

Reviewing – continuous improvement of project

  • Continuously discuss project ideas/improvements with volunteers
  • Work with Project Managers to improve projects and respond to feedback from volunteers
  • Ensure each volunteer completes an Indemnity Form on their first day and a Feedback Form before they leave

 

Essential skills and characteristics:

  • Must be over 21 and hold a university degree
  • First aid qualified essential. Previous medical experience highly desirable
  • The ability to keep professional when dealing with challenging wounds and illnesses within the community
  • Previous volunteer experience with African Impact
  • A team player who’s interested in people, coaching and supporting volunteers
  • Self-motivated, flexible, independent, adaptable
  • Love of socialising with different types of people and mixed ages
  • The ability to respect and work with different cultures
  • A positive attitude and the ability to think on your feet
  • Passionate about African Impact and sustainable development
  • Manual drivers licence

 

Package inclusions:

  • Accommodation
  • 3 meals per day – Monday to Friday
  • Visa
  • Stipend

Flights and medical insurance will be covered by yourself.

How To Apply


To apply please send resume/CV and a cover letter to kathleen@africanimpact.com