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Work for Us

Do great things!

We’re creating amazing volunteer experiences in Africa, contributing to worthy causes and having fun doing it – want to join us?

Project Manager - St Lucia/Zululand

Are you passionate about Africa?  Do you want to make a difference in the community?

Why not consider joining our team in St Lucia, Kwa-Zulu Natal.

We are currently looking for a Project Manager to join our team of local & international staff.

We work closely with the Zulu communities, delivering education, healthcare and community support.

St Lucia is surrounded by the very best of what South Africa and nature has to offer.  We are about 2.5 hours North of Durban on the Indian Ocean coast.
St Lucia is a wonderful small tourist town with many local restaurants and shops.  Our beaches are stunning!  Our estuary houses the largest population of Hippo in South Africa, and they can regularly been seen wandering along the main streets.

We offer accommodation in our Managers house, meals with the volunteers and a monthly stipend.

If you are interested in joining us in making a difference in the amazing Zulu community, please send your CV to Valerie Bruce, Business Manager, along with a covering letter stating why you would like to join us and what you could bring to our community.

Job Specifications:

Overall Responsibility

You will be responsible for managing the St Lucia Projects to ensure we have strong relationships with the communities and partners we work with and we have well prepared and busy volunteers.

You will need to balance your time between planning activities, managing relationships, encouraging and supporting volunteers, reviewing the projects and making changes based on feedback. 

There are also some tracking and reporting responsibilities.

 

Detailed Responsibilities

 

 Planning - to ensure people and projects are prepared in advance

  • Communicate with volunteers before their arrival so they are fully informed
  • Complete the weekly schedule and take the lead on all logistical planning including the allocation of staff, volunteers, vehicles and projects
  • Work with the Business Manager to ensure clear objectives have been agreed with community partners and that all project activities are in line with these aims
  • Track the projects to ensure they continue ot meet overall objectives and goals.
  • Prepare new volunteers for the duration of their stay by going through their orientation in St Lucia and leading the induction meetings
  • Run daily team meeting with all Staff members
  • Make suggestions on how to develop and implement changes to the projects
  • In conjunction with the Destination Specialist and Business Manager, prepare documentation and online information for volunteers
  • Work with the Business Manager to ensure group bookings are planned effectively
  • Ensure aims for each year are set and track achievements per quarter, submitting reports in a timely manner

 

Doing - day to day project involvement and reporting

  • Get involved in the daily activities and preparation, especially to coach and encourage volunteers and to see how well activities are going
  • Along with the Business Manager build and maintain relationships with community partners
  • Supervise team members (Volunteer Coordinator / Project Coordinator) on a day to day basis to ensure they are informed, efficient and motivated
  • Manage day to day issues with project activities, volunteers, team members and community partners and resolve these issues in an effective way, seeking help from the Business Manager where necessary
  • Help with volunteers’ questions and resolve issues they may have (working with Business Manager where appropriate)
  • Ensure volunteers are adhering to our Code of Conduct and working within the framework of our Child Protection Policy at all times
  • Report and discuss key project successes and issues
  • Complete a weekly update for the sales teams with assistance from coordinators
  • Manage email queries
  • Keep proof (receipts) for all expenditure and sales and provide a tracking spreadsheet each week / month
  • Book and coordinate trips and tours for volunteers
  • Manage all social media activities ensuring posts are regular, timely, appropriate and in line with project, Child Protection and Corporate Social Media policies.
  • Scope and lead potential marketing channels, liaising with the marketing team and Business Manager as required. E.g blogs, photos, stories

 

Reviewing - continuous improvement of project

  • Gather feedback from volunteers, community partners and colleagues on what’s going well and not going so well on the projects
  • Integrate feedback into continuous improvement of the projects
  • Submit monthly volunteer feedback reports to Business Manager
  • Agree key changes and how they will be implemented with Business Manager

 

Operations

  • Work with Business Manager to ensure that meals are planned within allocated budgets, meal planning and shopping to ensure volunteers receive a balanced diet (in partnership with the volunteer house cook)
  • Be part of the driving team to get volunteers to projects, airport pickups and tours
  • Cover for the Business Manager when they are on leave
  • Plan the room allocation for volunteers and ensure rooms are ready for new arrivals

 

The Happy Africa Foundation (open for discussion)

  • Manage and track donations in kind given by volunteers (in conjunction with THAF intern if any)
  • Communicate with volunteers regarding THAF’s involvement with AI and how they can help the St Lucia projects.

 

Due to the ever changing environment in which we work, the role will evolve over time. Flexibility is key.

 

Please send CV and cover letter to: valerie@africanimpact.com

 

Volunteer Coordinator - Chimfunshi Chimpanzee Sanctuary

CHIMFUNSHI PROJECT VOLUNTEER COORDINATOR

 Zambia is one of the last true wildernesses left in Africa, teeming with incredible National Parks, like Kafue and South Luangwa. Chimfunshi is based right next to the Kafue River - a beautifully remote location!

In this rural setting, this project offers you a totally unfiltered, authentic African experience.

 

Bubbly, fun, energetic, confident, open, level-headed, responsible, hard- working, organised, caring, enthusiastic, adaptable, flexible, proactive, car-driving.

The candidate should be ALL of the above and ALL of the below!

  • The role requires a person who is able to form bonds with volunteers from all over the world, to organise their daily routine - in advance and to motivate on the day.
  • To make the project work exciting, interesting and fun!
  • To adapt the schedule - if required -when circumstances dictate
  • To look after the social needs of the volunteer group and individuals, both during the working day and also during free time at lunch and at the end of the day (organising games, events -sundowners /evenings by a fire etc.)
  • To drive and accompany the volunteers on project, or on town trips ensuring their safety at all times
  • A key aspect of the position is to form relationships which promote team spirit within the volunteer group, motivating the volunteers to work hard at the daily tasks, yet to have fun while working.
  • To accompany and control the volunteers sufficiently while on project - ensuring the group are safe, by educating them in the tasks and in regard to the wildlife in and around Chimfunshi.
  • The VC should be able to work closely with the PM to ensure the daily routine is fun, interesting and of benefit to Chimfunshi Chimpanzee and Wildlife Orphanage. To do this the VC should be able to plan in advance with the PM and be prepared to adapt plans to suit both the project objectives and the volunteer expectations.
  • The VC should take a lead role alongside the PM in the preparation of evening meals, and to plan and assist with shopping trips.
  • The VC should be open and communicative to pre-empt issues before they arise or be proactive to deal with and minimise issues as they occur - always working as a team with the PM .

 

So,

 

A team player, self-motivated with a bubbly, outgoing personality yet who is level headed , organised and confident enough to manage a group of volunteers from various countries and backgrounds, supporting - and with the support of - the PM and the Chimfunshi staff.

 

Building Relationships

  •  Respect the importance of all key stakeholders at the Chimfunshi Sanctuary and maintainstrong professional relationships with all staff
  • Get to know all volunteers, treating all as equal and supporting those who are having difficulties withbeing in Zambia or with project activities.
  • Work alongside the Project Manager and Chimfunshi staff to agree on an exciting set of activities for the volunteers which support the objectives of the centre and its partners
  • Balance the ideals and standards of international volunteers against the restrictions of working in Africa where attitudes can be quite different.

 

Coordinating Activities and Volunteers

  • Work with the Project Manager to complete a week-to-week schedule for volunteers
  • Support activities to ensure volunteers understand the objective and know what is involved
  • Deliver any training or instruction required for volunteers to be prepared for all activities
  • Get involved in the daily activities and evening prep the day before, especially to coach and encourage volunteers and to monitor the success and progress of activities
  • Accompany volunteers on project and ensure that they are all engaged and carrying out activities safely
  • Drive volunteers safely and responsibly at all times: on project and during town trips
  • Assisting the Project Manager/doing the shopping for volunteer and staff meals, project supplies and other town errands
  • Take a lead role alongside the Project Manager in the preparation of evening meals for staff and volunteers with the help from volunteers and Project Manager.
  • Manage day-to-day issues with project activities and volunteers, discuss any problems with the Project Manager
  • Help with volunteers' questions and resolve issues they have
  • Inform all volunteers of any projects with The Happy Africa Foundation and advise how they can make a donation to help
  • Report any incidents breaking the Code of Conduct or any local rules or guidelines to the Project Manager

 

Development

  • Discuss with the Project Manager ideas for new activities for the Volunteers
  • Gather feedback from volunteers and create action plans to ensure continuous improvement of the projects.
  • Report and discuss key project successes, issues and developments with the Project Manager
  • Implement key changes as agreed with the Project Manager

 

Operations

  •  Provide input to the Project Manager for daily feedback and for the monthly reports
  • Keep proof (receipts) for all expenditure and give them to the Project Manager for recording after each town trip for shopping
  • Ensure you take due care when driving project vehicles, report any issues to the Project Manager, performdaily routine checks and report any damage to the vehicle and maintain in agood, orderly and clean state

 

Outside the Projects

  •  Ensure there are fun and interesting evening and weekend activities for the volunteers (e.g. Sundowners, DVD nights, games, themed nights)
  • Create ways to help volunteers to bond and get to know each other to improve the living and working relationships

 

Due to the ever changing environment in which we work, the role will evolve over time. Flexibility is key.

Please send CV and cover letter to:chimfunshi@africanimpact.com & jen@africanimpact.com